Thank you for choosing FixMyGiz for your electronic gadgets repair needs. Our mission is to provide reliable and efficient repair services. Your satisfaction is important to us. This Refund Policy outlines the circumstances under which you may be eligible for a refund.

Eligibility for Refund:

Service Failure:

• You may be eligible for a refund if the repair service provided by FixMyGiz fails to resolve the reported issue.

Cancellation Before Service:

• If you decide to cancel the repair service before our technician begins work, you may request a refund. However, cancellation fees may apply.

Unavailability of Parts:

• In cases where the necessary replacement parts are unavailable, and we cannot complete the repair, you may be eligible for a refund.

Warranty Period:

• You may be eligible for a refund if the repair done is under warranty period  provided by FixMyGiz  and FixMyGiz fails to resolve the reported issue.

How to Request a Refund:

Contact Customer Support:

• To request a refund, please contact our customer support team at refund@fixmygiz.com within the warranty period  of the service completion.

Provide Necessary Information:

• Include your order number, details of the service performed, and a description of the issue that persists after the repair.

Refund Process:

Verification:

• Our customer support team will review your request and verify the eligibility for a refund based on the provided information.

Refund Approval:

• If your request is approved, we will process the refund using the original payment method.

Timeframe:

• Refunds may take 7-15 days to reflect in your account, depending on your payment provider.

Non-Refundable Circumstances:

Change of Mind:

• Refunds will not be provided for services where there is a change of mind after the repair has been completed.

Damage After Repair:

• We are not responsible for any other damage that occurs to the device after the repair has been successfully completed.

Modifications to Refund Policy:

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website or within the FixMyGiz app.

Contact Us:

If you have any questions or concerns regarding this Refund Policy, please contact us at refund@fixmygiz,com.

Thank you for choosing FixMyGiz for your electronic gadgets repair needs.